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Who We Are
Company
Active Windows Ltd
Registered In
United Kingdom
Contact Email
info@activewindows.co.ukWebsite
activewindows.co.uk
We are a double glazing company providing supply and installation services for windows, doors, roofline, and conservatories across Southampton, Portsmouth, Bournemouth, Guildford, and surrounding areas.
What Personal Data We Collect
We may collect and process the following information:
- Name
- Email address
- Telephone number
- Address (where provided for quotations or site visits)
- Any information you submit through our contact or quote enquiry forms
- Basic technical data such as IP address, browser type, and pages visited (via hosting provider analytics)
How We Collect Your Data
Your data is collected when you:
- Submit a contact or quotation request through our website
- Contact us by email or telephone
- Communicate with us regarding enquiries, quotations, or services
Why We Use Your Data
We use your personal data to:
- Respond to enquiries and quotation requests
- Arrange surveys, installations, and services
- Communicate with you about your enquiry or job
- Maintain business records
- Improve our website and services
Lawful Basis for Processing
Under UK GDPR, we process personal data based on:
Legitimate Interests
Responding to enquiries and running our business.
Contractual Necessity
Where data is required to provide a quote or carry out work you have requested.
How We Store and Protect Your Data
We take reasonable steps to protect your personal data from loss, misuse, or unauthorised access. Data is stored securely and only accessed by those who need it for business purposes.
How Long We Keep Your Data
We retain personal data only for as long as necessary:
- Enquiry data is kept for business and legal purposes
- Customer records are kept in line with accounting and legal requirements
Your Data Protection Rights
You have the right to:
- Request access to your personal data
- Request correction of inaccurate data
- Request deletion of your data (where legally possible)
- Object to or restrict processing
- Lodge a complaint with the Information Commissioner's Office (ICO)
ICO website: www.ico.org.uk
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page. We recommend checking this page periodically to stay informed about how we protect your data.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us: